FAQs

How can I contact you directly?
Please email us at sonia@soniasgiftbasketsbydesign.com

Where do you deliver?
We deliver in Orlando, FL (within 35 miles radius of 34769 zip code) and ship within the US. Shipping rates will vary. Shipping to Alaska or Hawaii may require additional charges.

How soon do gifts ship out?

All pre-made orders require a 3-business day turnaround time to ship out within the US. Custom designs delivery dates may take up to 5 business days.  Please contact me via email with any questions.

What is the delivery fee?
Local Delivery fees are $15.

Shipping costs will be about $20 per gift.  We charge what UPS charges us.

Will gifts arrive on the selected date?

We will do our very best for the gifts to arrive by the selected delivery date, but we cannot guarantee it.

Do gift boxes delivered outside of the US come with flowers  

Currently, we do not ship outside the US.  Also, Gift boxes shipped outside of Orlando, FL (passed 35 miles radius of 34769 zip code) will Include a succulent. ( If floral arrangements are chosen )

Gifts shipped or delivered within the (35 miles radius of 34769 zip code) will include either a fresh flower bundle or succulent. ( If floral arrangements are chosen ) 

I have some items I would like included in the basket. Can you help?

If you have something special you would like to add to your Custom-made basket you are welcome to mail items to us at 4417 13th street, Saint Cloud FL 34769.

Are gift boxes customizable?
Yes, although each gift box is unique, we also offer customizable gift boxes.

Do you work with businesses for corporate gift-giving?
Yes! We work with individuals and businesses on all their custom gift-giving needs. We also offer customizable gift jars filled to the brim with Probiotic Fruit & Nut Mix great for holiday gift giving.

Do you have pre-made baskets?

Yes, we do! We have Pre-made Gift boxes in our design room ready to be ordered. Take a look at the bottom of the Home page, "Pre-made Collection" and let us know which Gift box you like.

Do you have flowers?

We do have fresh flowers in our inventory for our gift boxes.

 

*We like to accommodate our customers as much as possible, so If you need a last minute gift, leave a message under the contact page and  we will get back with you within 24 hours. *